Behavioral Health Care Resources
March 30, 2020
In the midst of all the many changes occurring at both our Erdman/Respiratory Clinic and our Evjue/Essential Care Clinic, the need for behavioral health care remains as strong as ever for our patients. In fact, during times like this, where stress management and coping are essential, we have noticed the need for behavioral health visits has only increased.
Our behavioral health care team has adapted to our clinical changes and the increased demand for services by making themselves available to meet with patients over the telephone, along with one staff member always being available in person at the WTE/Essential Care Clinic.
But, we also know that we can’t meet with everyone, and that many more people are being affected by the stresses and uncertainty of our current situation.
And so, our behavioral health care team has provided the following list of resources for patients – and for anyone who needs help – during this extraordinary time:
- Facts about COVID-19 (English & Spanish available)
- Taking care of your emotional health (English & Spanish available)
- Helping children cope with emergencies (English & Spanish available)
- Managing Stress and Anxiety
- National Alliance on Mental Illness (NAMI) Comprehensive Guide
- American Psychological Association (APA) Building Resilience
And, please remember, if you or someone you care about is feeling overwhelmed with emotions like sadness, depression or anxiety, or is feeling like they may harm themselves or others, please call 911.
You can also contact the Substance Abuse and Mental Health Services Administration’s (SAMHSA) Disaster Distress Helpline at (800) 985-5990 or the National Suicide Prevention Lifeline at (800) 273-8255.
Additionally, if you would like to talk to a behavioral health professional about issues regarding Covid-19 or any other behavioral health issue, don’t hesitate to call Access at (608) 443-5480. We are here to help.
Our Rapid Response
March 27, 2020
Ken Loving, MD, CEO
As you know, Access quickly created a new model of care for our patients in light of the COVID-19 pandemic.
Just over a week ago, our Joyce & Marshall Erdman Clinic on Park Street in Madison shifted its focus to one that serves patients experiencing any type of respiratory symptoms. Patients who are experiencing these symptoms can be evaluated and tested in a safe clinical environment. In just over a week’s time, we have provided numerous tests for COVID -19, along with other respiratory diseases. A special thank you to the staff who volunteered to be part of this care team. They truly exemplify our mission to provide high quality care for our patients.
Concurrently we converted our William T. Evjue Clinic to an “Essential Care Clinic.” Only patients who absolutely needed care were seen; for example, pregnant women, children under 2 years of age needing immunizations, patients with acute problems like severe depression, chest pain, a fall, or acute dental pain and infection. Patients are encouraged to call in to make appointments in order to best direct their care. We deploy a nurse in the vestibule of the clinic to ask screening questions and check the temperature of all patients and family members before entering the building. If patients arrive with respiratory symptoms, we immediately arrange transportation for them to the Erdman/Respiratory Clinic. Over the past week, we have been able to see many patients in need at this new Evjue/Essential Care Clinic, while offering even more patients the opportunity to receive care over the telephone or via MyChart.
As the week closed, we became more concerned about social distancing at the Evjue/Essential Care Clinic where more employees were located. On Friday, we changed seating arrangements and workstations and sent additional people home to work remotely.
I believe the work we have undertaken over the past week has truly shown Access at our best. We have been able to transform our model of care quickly to serve our patients and our community in the best way in the midst of such an unprecedented crisis.
I’m confident the work being done over the past week, and for the weeks to come, will be key in minimizing the spread of this virus and will help us all return to a normal way of life as soon as possible.